Terms and conditions

1. Agreement to Terms

The user ("User", "you") accepts these Terms and Conditions by registering for an account, making a deposit or participating in promotions on Rich Royal Casino (the "Platform"). These Terms constitute a legally binding agreement between the User and NovaForge Ltd.

2. Eligibility

To use the Platform, you must be at least 18 years old and have not been restricted from accessing online gaming platforms by relevant authorities in your jurisdiction.

3. Account Creation

When registering for an account on the Platform, you must provide accurate personal information to avoid account suspension or termination.

4. Use of Funds

You acknowledge that all deposits made into your account are non-refundable and will be used exclusively for participation in games or other activities offered by the Platform.

5. Deposit and Withdrawal Terms

We reserve the right to modify deposit, withdrawal limits or payment processing times at any time without prior notice. We may request additional verification information before allowing withdrawals.

6. Security and Safety Measures

We implement industry-standard security measures (TLS 1.2+) to protect user data. You are required to keep your account login credentials confidential.

7. Software and Games

The Platform is powered by various third-party software providers whose terms may differ from these Terms.

8. Promotions, Bonuses and Tournaments

Promotion rules will be communicated separately for each offer, and you must comply with them in order to receive any benefit or award. Some bonuses may have specific wagering requirements that apply only to certain games or categories of game.

9. Account Closure

We reserve the right to close your account at any time without prior notice.

10. Complaints Procedure

You acknowledge that disputes related to accounts, deposits, withdrawals, promotions and other activities on the Platform will be handled in accordance with our internal procedures, which may be subject to change from time to time.

11. Responsible Gaming

We provide a range of responsible gaming tools (deposit limits, session timeouts) but are under no obligation to enforce their use or monitor your behavior for signs of problematic play. If you experience any difficulties playing responsibly, please contact our support team via email.

12. Governing Law and Jurisdiction

These Terms shall be governed by the laws in force in Anjouan without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved through binding arbitration at a tribunal designated by us.

By using the Platform, you accept that we are under no obligation to provide any form of compensation or redress if our activities become restricted or cease operation due to regulatory change in your jurisdiction.

13. Limitation of Liability

We exclude all liability for damages (including consequential and incidental) arising from a failure on our part to comply with these Terms, except to the extent where such failure results directly from gross negligence or willful misconduct.

By registering an account, participating in promotions or otherwise using the Platform you signify that you have read, understood, accepted, and shall comply with all provisions of these Terms.